As holiday shopping nears, many, but not all, consumers will be turning to their smartphone to assist in that endeavor.
Pretty much the same as last year, half of shoppers will use mobile devices in one way or another for shopping and the other half won’t, based on a new study.
Slightly fewer consumers (49%) will use mobile to holiday shop this year compared to just over half (51%) last year, according to the American Express Spending and Savings Tracker study.
And this year, more than a quarter (27%) of mobile shoppers will turn to mobile websites, an increase from 22% last year.
Consumers plan to use their mobile device for a wide range of activities around holiday shopping. Every activity except one is an increase from last year. Here’s how the Amex study says they plan to use mobile this year:
The only activity decreasing this holiday season is using barcode scanning apps to compare prices, from 20% doing it last year dropping to 15% this year. This one baffles me a bit, since scanning a barcode with a price comparison app is so much more efficient than searching around websites to find prices, which more shoppers are projected to do this year.
Based on this and another study, average holiday spending will range between $684 and $842.
The Amex study projects that shoppers this year will spend $842 on holiday gifts, compared to $1,260 last year.
The study for Amex was conducted by Ebiquity and comprised an online survey of 1,500 adults in the general populations as well as an affluent group with a minimum household income of $100,000.
In a separate recent study by PwC, household holiday spending this year is projected to drop to $684 from $735 last year, as I wrote about here recently (Dollars Getting In-Gear for Holiday Spending).
Most (72%) consumers say they’re setting a holiday budget this year and a quarter (26%) expects to be finished with their shopping before December, according to Amex.
That gives little time for retailers to prep to accommodate at least the half of shoppers who will leverage mobile.