Commentary

IAB Study Says Advertisers Can Win Back Ad Blocking Consumers If They Follow A Few Crucial Guidelines

While it's common knowledge no one actually likes ads, it's also common knowledge that consumers generally understand the quid pro quo agreement between advertisers and consumers that allows for the plethora of free content that fills the internet, the airwaves and print. But, according to a recent study conducted by the IAB, many consumers would be perfectly happy to disable their ad blocking software if ads adhered to a few basic guidelines. 

The study, conducted by C3Research and entitled "Ad Blocking: Who Blocks Ads, Why, and How to Win Them Back," reveals several practices advertisers can implement that will help to alleviate the use of ad blockers. The practices are: 

- Actually preventing access to content with a notice that calls out the consumer's use of an ad blocker

- The elimination of ads that auto-play video or audio where unexpected

- Placing ads on a page in a way that they do not block content

- Insuring ads are not infected with malware or viruses

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- Guaranteeing ads do not slow down the user's browsing experience. 

According to the study, most hated by consumers are ads that delay or obscure access to websites, long video ads before short video content and ads that travel up and down the page as a person scrolls. 

This being an IAB study, the survey asked respondents about the organization's LEAN principles (Light, Encrypted, AdChoice supported, Non-invasive) and found that sites that adopt these principles would have the greatest influence in convincing a person to disable an ad blocker. 

Like many surveys that query consumers about technology and the lack of understanding of it, the study found that while 40 percent of people thought they were using an ad blocker, only 26% had ad blocking software installed. Many of these respondents incorrectly believed that their pop up blocker or security software acted as an ad blocker.  

Of the study's findings IAB President and CEO Randall Rothenberg said, “This study provides actionable insights and guidance for the entire industry to improve user experience and potentially convince consumers to disable ad blockers. It’s encouraging to see how favorably the IAB LEAN principles were received – confirming that they are critical to the marketplace.”

IAB SVP of Technology and Ad Operations Alanna Gombert added, “The next step in bringing ad blocking consumers back into the fold is the establishment of a LEAN scoring system, which will allow for user experience to be measured against clear-cut benchmarks. The IAB Tech Lab is on track to provide a LEAN scoring algorithm and publish initial LEAN scorecard recommendations by the end of this year.”

Hmm. Ads scored based not only on whether or not they work but also by how much they anger consumers. This could be interesting. 

You can check out the entire study here

2 comments about "IAB Study Says Advertisers Can Win Back Ad Blocking Consumers If They Follow A Few Crucial Guidelines".
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  1. Ed Papazian from Media Dynamics Inc, July 26, 2016 at 6 p.m.

    So it's the advertiser's responsibility to make sure that its ads are placed on a page in such a way as not to interfere with or block the user's view of content. And advertisers are responsible for ensuring that their ad placements do not "slow down" the user's browsing experience. Don't the ad sellers have anything to do with this? Why not demand that all advertisers trim back the number of ads they buy by 50%---to reduce ad clutter---while paying twice as much per ad exposure to compensate the various ad sellers and ad distributors for the loss of volume? And why not simply demand that all advertisers must submit their ads to an independent committee of academmics or other "impartial" experts who must certify that the ads are "worthwhile" or "relevant"? If not, the ad campaigns will be rejected.

  2. Craig Mcdaniel from Sweepstakes Today LLC, July 27, 2016 at 3:40 p.m.

    On the question of "Who" blocks ads, the industry is making a mistake in it's evaluations. Currently there is no considerations to age groups and targeting.  Especially in RTB ad distribution.  What this means is there are too many ads that should be targeted to the 15 to 30 age group being sent to websites that is better for age 40 and above. Then the opposite in ages and ads.

    The ad distributed companies like Google and OpenX don't target by age groups. For example, let's say I am looking and search 70's classic rock music, I might end up with ads for hip-hop. Or I might be looking for men's clothing and get ads for women's clothing.

    In short there needs to be far better distribution of the ads and you will improved numbers.

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