There are likely to be various glitches on the road to the Internet of Things.
With so many smart and connected devices, there’s plenty of opportunity for a failure somewhere within the system.
In a widely reported case earlier this year, security at an Austrian luxury hotel with smart door locks was breached so that the computers controlling key cards could not be programmed to unlock the doors. The hotel switched back to traditional keys.
Many hotels are moving to smart locks that can be opened via smartphones. For example, Hilton already has the system at more than 1,000 hotels.
Smart locks also are made for houses and major lock maker Schlage last week introduced a deadbolt that could be unlocked remotely via an Android phone.
While Internet-connected locks can be ‘smart,’ faults can occur via the networks they connect to.
A recent case involving smart locks is a good example.
As part of its service, Airbnb offers remote locks that can be controlled remotely so that property managers can generate guest codes from their phone or computer and delete the codes used by a previous guest.
Airbnb offers a $50 discount on the remote locks and suggests that the smart lock “is the best way to manage and monitor Airbnb properties.” Here are other suggested benefits from the program:
However, some of the locks recently encountered a bit of a problem. After an update was sent to the locks, some failed to reconnect to the company’s web service, making a remote fix impossible.
A letter sent by Nolan Mondrow, CEO of Lockstate, makers of the locks, to owners of the locks provided two options:
As a bonus to those with dead locks, the lock maker will provide a year of free service for the lock to connect to the portal, allowing it to continue to receive the latest software updates.