Netflix customers are being targeted by a new email scam designed to access their banking information.
The emails, which look identical to official messages from Netflix, tell recipients that their accounts are disabled, according to an article in Good Housekeeping. However, the accounts can be reactivated if the customers update their financial information. The link takes victims to a fake web page, where they are asked to input their banking details.
Good Housekeeping warns readers that “by clicking on the link and entering your payment information, you may be giving hackers direct access to your banking details.”
The scam appears to target consumers in the UK. But the magazine is also warning U.S. readers to beware, and police departments and other sources are advising consumers not to click on the link.
“Tweeps, beware this Netflix email scam,” writes blogger Henry Hyde. “DO NOT click any links in the email.”
The magazine does not speculate about how the scam artists got the email addresses of Netflix customers. But Netflix has acknowledged the problem.
"We take the security of our members' accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members' accounts secure,” Netflix spokesperson said to Good Housekeeping.
The spokesperson continued: “Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information.”
Good Housekeeping advises consumers to follow these rules:
Finally, the magazine advises readers who do fall prey to the scheme to monitor their bank transactions and change their passwords to Netflix and “any other accounts that use the same password and username combo.”