ING Direct and agency Rosapark are localizing the global bank's messaging to launch ING Direct’s new communication platform in France.
This positioning is embodied in a new tagline: “The bank invested in me,” says Soraya Cottin, account director, Rosapark, adding this creative was developed through research that finds 86% of French people find it increasingly difficult to get a hold of someone in client services. Nearly half of those surveyed felt like they were viewed as numbers on a sheet.
The creative likens seemingly routine phone conversations to action movie rescue scenarios. The films, directed by Birth's Nalle Sjöblad, are a mix of live-action sequences and integrated 3D special effects designed to give the films a cinematic feel. In addition, the music is specially composed by Laurent Perez Del Mar and recorded by an orchestra.
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