For smart home devices, brand loyalty may take a back seat to interoperability.
Consumers planning to by a smart home device consider it more important for any new device to work with other products in their home than what brand product they buy, according to a new study.
This matters, since about a third (32%) of U.S. broadband households already own at least one connected device and a whopping 50% of households intend to purchase one in the next year, according to the research from Parks Associates.
While three-quarters (75%) of consumers planning to buy a smart device say it better work with other products they already have, fewer than 60% of the shoppers consider it important that their next purchase be the same brand as their current products.
There doesn’t yet appear to be a clear leader in home platforms, with Amazon Echo, Google Home and Works with Nest all in a virtual tie as the platforms most used by consumers to control smart home products, according to Parks.
Of those who plan to purchase a smart home device in the future, Amazon Echo has the lead, with more than a third (34%) of those consumers familiar with the platform valuing its integration with other products while 26% say interoperability with Google Home is important.
The leading factor in making a purchase decision is that the product be from a well-known, established brand. Of those intending to purchase a smart home device in the future, here are the factors considered to be very important, according to the Parks Research study:
A quarter (25%) of smart home device owners can control all or some of their smart devices through their home security app and a third (33%) of consumers use only individual apps for discrete devices and don’t have an app that controls multiple products.
Although the smart home device market is huge, it's still growing up.
This makes total sense. it's why I started GearBrain. To help consumers understand how the connectivity works for all these new devices.