Top 10 Strategic Tech Trends For 2020: Gartner

Autonomous things and security relating to artificial intelligence are among the top 10 strategic technology trends for 2020 projected by Gartner.

The trends were presented by Brian Burke, Gartner research vice president, at the annual Gartner Symposium being held at the Walt Disney World Dolphin and Swan Resort in Orlando this week.

Gartner defines a strategic technology trend as “one with substantial disruptive potential that is beginning to break out of an emerging state into broader impact and use, or which is rapidly growing with a high degree of volatility reaching tipping points over the next five years.”

Here are Gartner’s forecasted tech trends for 2020:

  • Hyper-automation – The combination of multiple machine learning, software and automation tools to deliver work
  • Multi-experience – Conversational platforms change the way people interact with the digital world
  • Democratization of expertise – Providing people with access to technical expertise via simplified experience without costly training
  • Human augmentation – Technology to be used to deliver cognitive and physical improvements as part of the human experience
  • Transparency, traceability – The range of attitudes, actions and technologies to support digital ethics and privacy
  • The empowered edge – Information processing and content collection moves closer to their sources and reduces latency
  • Distributed cloud – Distribution of public cloud services to different locations
  • Autonomous things – Robots, drones and autonomous vehicles, ships and appliances exploit AI to deliver advanced behaviors
  • Practical blockchain – The potential to reshape industries by enabling trust, transparency and value exchange across business ecosystems
  • AI Security – New challenges as AI and machine learning are applied to augment human decision making

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“The model will shift from one of technology-literate people to one of people-literate technology,” Burke told a packed ballroom. “The burden of translating intent will move from the user to the computer. This ability to communicate with users across many human senses will provide a richer environment for delivering nuanced information.”

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