Subscribe to your choice of industry specific newsletters, save $100 on conferences, search member directories, comment on stories and more. Free to qualified media, marketing and advertising professionals.

While other MediaPost newsletters and articles remain free to all ... our new Research Intelligencer service is reserved for paid subscribers ...

Subscribe today to gain access to every Research Intelligencer article we publish as well as the exclusive daily newsletter, full access to The MediaPost Cases, first-look research and daily insights from Joe Mandese, Editor in Chief.

Become a subscriber today!

Become a free MediaPost member now to read this article

Unlimited articles every day
Keep up-to-date with media, marketing and advertising news
Invitations to exclusive industry events and research

Subscribe to MAD London

Around the Net

Amazon Trials Smart Chatbots For Customer Service

Chain Store Age, Thursday, February 27, 2020 3:45 PM

Amazon has started testing two neural-network-based automated customer service systems, with one for common customer service requests and the other to help customer service agents.

Read the whole story at Chain Store Age »

amazon, iot, retail

Next story loading