
Major League Baseball has hired a marketing
veteran as its next chief marketing officer after leaving the position open for five years.
Karin Timpone, whose background includes senior positions at Marriott International, Walt
Disney Co. and Yahoo, will lead the league’s global marketing efforts and collaborate with executives across all revenue, product, and operations units as well as the 30 MLB clubs.
Reporting to Chris Marinak, MLB chief operations and strategy officer, Timpone will also oversee MLB events and design services departments.
She arrives at a
pivotal moment for the league, which was already experiencing a decline in ticket sales even before the pandemic. Sales have fallen from 78 billion in 2008 to 68 billion in 2019, according to The
Baseball Cube’s information database.
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“A graying fan base, increasing competition from other sports, and a general apathy brought on by a long season have all
helped to shrink the sport’s following,” according to CJ Kelly, a sports writer for HowTheyPlay.com.
Timpone is not the league’s first woman leader but she
is its first CMO since 2016, when Jacqueline Parkes left after almost 21 years to join ViacomCBS.
According to MLB, Timpone brings a broad range of experience in helping global
brands connect with new audiences, deepen customer loyalty and innovate with next generation technology, such as blockchain.
Timpone has a track record as a “digital
pioneer,” Marinak says.
“Karin’s background at the cross-section of entertainment, media, digital, and marketing is a perfect fit to help deepen the
connection MLB has with its fans while growing our fan base both domestically and internationally,” Marinak says in a release.
Timpone spent seven years at Marriott and her
tenure included leading the creation of the Marriott Bonvoy loyalty program and tripling the membership base to over 140 million.
As a senior vice president for five years at Walt
Disney, Timpone led product strategy and marketing for Disney’s suite of digital media products, including the creation of the company’s first live-streaming mobile apps.
Prior to
Disney, Timpone was at Yahoo for three years, at Universal Studios for five years and the Seagram Co. for five years. She is a dual citizen of the U.S. and Ireland and also speaks Spanish.
Timpone says she is “known for building coalitions to grow most valuable customers that drive business results exponentially.”