More than half (53%) of U.S. consumers with
broadband now sometimes watch free ad-supported streaming TV (FAST) platforms like Pluto TV, Roku Channel, Tubi, IMDB TV, and the free version of Peacock.
This marks the first time that a
majority have reported watching FAST since Hub Entertainment Research began tracking content discovery and platform usage patterns in 2013 — and it’s up 11 percentage points from 2020 and
15 points from 2019.
Also, while 46% of FAST users say they sometimes surf the services with no particular destination in mind, most say that they have a specific show in mind more than half
of the time that they go to an ad-supported service.
This year’s “Conquering Content” study — conducted in October among 1,604 U.S. consumers ages 16 to 74 who
have broadband and watch at least one hour of TV per week — also brought good news on the original content and paid streaming services retention front.
More than half (55%) say that they
are more interested in TV shows promoted as “original" (chart at top of page).
Fully 40% confirm they’ve signed up for a streaming service just to watch one specific show not
available elsewhere — up from 34% in 2020.
And although younger viewers, in particular, have often been reported to drop services as soon as a desired series ends, this survey found an
impressive 77% of those motivated to sign up by a specific show reporting that they kept the service subscriptions after the show ended.
“Netflix knew what it was doing back in 2013 when
it prominently branded 'House of Cards' as a ‘Netflix Original,’” said Peter Fondulas, principal at Hub and co-author of the study.
However, it is still unclear whether
viewers “will similarly embrace” original content now being offered by some FASTs, including The Roku Channel, or “whether those services are fated to be forever associated with
older, nostalgia-friendly content,” Fondulas adds.
What is certain is streaming’s advantage as the home for favorite shows continues to grow.
The proportion of consumers
discovering a new favorite show via streaming has increased every year since Hub began tracking, and consumers are now three times as likely to discover a new show via a streamed/online source than
through traditional live TV, DVR or video-on-demand via a set-top box. Five years ago, the behaviors were still about evenly split.
The not-so-great news for Netflix: While 35% of viewers still name it as
the source of their most recently “discovered” favorite TV show, that’s down from a peak of 38% last year.
Other takeaways:
- More than half (55%) say that there are more good TV
shows to choose from than in the past—up from 47% last year.
- The great majority (83%) say that the ability to search across all providers is somewhat (39%) or very (44%)
important—and that rises to 93% among those who have four or more paid streaming subscriptions.
- Three quarters (64%) of those ages 18 to 34, and 41% of those ages 35 to 74, report that
they usually or always watch a trailer before trying a show for the first time.