If there’s one CPG category that requires
“mansplaining,” it’s men’s skincare.
That’s because while many men prioritize their physical well-being, they tend to ignore one of their most prominent features:
the face.
Premium brand Lumin Skincare wants to change that by dismantling the cultural stigma that discourages men from caring for their facial appearance the same way women have always
done.
Lumin launched its products—among them Dark Circle Defense for under-eye “bags”—in 2018 by D2C. It’s about to enter the brick-and-mortar space with
distribution in select Target and Walmart stores throughout the country.
The retail debut is supported by Lumin’s first advertising campaign, which is running on digital and
connected-television platforms in programming and events that include the Winter Olympics and March Madness basketball playoffs.
Humor-laden campaign spots from the Good Conduct agency feature
The Second City actor Evan Mills, whose credits include co-creating and writing the comedy “Queer Eye: The Musical Parody.”
Mills portrays a “skincare guide” who busts
in on men in their homes to question their stubborn views and beliefs. In this spot, he pops up in bed to lament a man’s “poor
pores” and suggest he imitate his girlfriend’s skincare regimen.
In this interview, edited for brevity and clarity, Lumin general manager Kevin O’Connell talks about tackling
male misconceptions and why humor is the best approach.
CPG FYI: Why haven’t men paid more attention to their facial appearance?
O’Connell:
There’s this kind of cultural stigma against guys doing skincare. Also, they don’t know a lot about it. So it’s actually a category where they need a lot of help and
explanation.
In real life, a guy will ask his wife or sister and they will solve that problem for him. But obviously, not every guy has that luxury. So one of the big value-adds we provide is
speaking for them.
CPG FYI: Who is the target audience for the campaign?
O’Connell: It’s particularly millennials. Products like Dark Circle Defense
address a specific pain point that guys have as they get a little bit older. We do have a lot of Gen Z customers as well, but some of the pain points they’re trying to solve will differ.
CPG FYI: Why did you decide to take a humorous approach to advertising?
O’Connell: The reason humor works well is because you have to disarm people and break down
some of their pre-held notions. Our customers say that once they get into a skincare routine, they tend to actually look forward to it. So we thought humor would be a good way to shine a light on some
of the things that guys perceive about skincare right now that don’t make a lot of sense.
CPG FYI: Is part of the issue that men just don’t care what others think of
their face?
O’Connell: One thing we’ve heard a lot from customers who are Gen Z and millennials is, with the proliferation of social media and being on Zoom all the
time, your face ends up being a lot more front and center. Especially if you’re on a dating app. Somebody’s judging you based on your face. So I think a lot of the concerns women have had
for a very long time, guys are starting to feel more as well.
CPG FYI: How did you get distribution at Target and Walmart?
O’Connell: We have a large online
business and social media following. So when we go in to pitch companies like Target and Walmart, we can show them the track record of sales and the customer following.
Also, we’re
bringing the quality that you would traditionally find for guys in Nordstrom or Bloomingdale’s to mass retail. We think our products are a lot better than what the current options are in retail,
but we also want to bring it to where they’re shopping. Guys are going to Target and Walmart already.