Commentary

Health, Wellness Brands Are Missing The Mark With Gen Z Women

he health and wellness world seems to be in a state of perpetual transformation, especially because of the influence of the diverse viewpoints and needs of various demographics, particularly Gen Z women. This consumer base has emerged as a potent influence, shaping dialogues concerning comprehensive well-being. As a generation molded by digital technology and shifting societal norms, female Gen Z audiences disrupt conventional approaches in their pursuit of health and wellness.

However, navigating the intricacies of their well-being journey poses challenges for Gen Z women as they encounter a healthcare system and brands that frequently fall short of meeting their needs. Understanding their distinct attitudes and behaviors is pivotal for brands striving to engage with genuineness and efficacy.

The Gen Z Health & Wellness Experience

Gen Z women enjoy unparalleled access to information, particularly through digital channels. They traverse a landscape inundated with health-related content, molding their perspectives on overall well-being. Yet, within this abundance of information lies a formidable hurdle: misinformation. The profusion of choices and veiled marketing content doesn’t propel female Gen Zs toward improved health. Instead, it fosters dismissiveness and bewilderment, exacerbating the anxiety prevalent in this generation.

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Research by McKinsey and the 2024 World Happiness Report shows that Gen Z reports inferior mental, social, and spiritual health compared to older generations. Female Gen Z-ers are nearly twice as likely as males to report subpar mental health. 

For Gen Z women, wellness focus revolves around fitness, sleep, and overall health, signaling a yearning for a balanced approach. However, despite their active prioritization of health, Gen Z women grapple with a significant spending disparity. Independent studies have noted their relatively modest healthcare expenditures compared to their population size.  

How BrandsCan Connect With Gen Z Women

Responsibility and advocacy: Brands that actively champion better health and wellness can resonate more with Gen Z women. This might involve forming partnerships with health organizations, engaging in community initiatives, and maintaining transparent communication.

Authentic engagement: With 22% of Gen Z women anticipating health and wellness brands to connect on a deeper level, authenticity becomes crucial. Brands need to demonstrate a genuine commitment to this demographic’s well-being.

Holistic offerings: Gen Z women seek brands that acknowledge the interconnectedness of physical, mental, and emotional well-being. While it may not be feasible for a single brand to be all those things, it needs to consider the full spectrum of a woman’s health journey and strive to address multiple aspects where possible.

Leveraging digital tools: Given that 66% of Gen Z use wellness apps and fitness trackers, brands should incorporate digital health tools into their offerings. This not only meets the technological expectations but also facilitates personalized health solutions.

Mental health support: Considering the high rates of anxiety and depression among Gen Z women, brands should prioritize mental health in their messaging. Providing resources and destigmatizing mental health will forge stronger connections with this demographic.

This post was previously published in an earlier edition of Marketing Insider.

2 comments about "Health, Wellness Brands Are Missing The Mark With Gen Z Women".
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  1. L M from agency, October 18, 2024 at 3:16 p.m.

    Not seeing the reason for hyper focus on digital connectivity for ONLY 1 biologocal age group... esp medical care of youth who should be the healthiest.
    "unparalleled access to information, particularly through digital channels."...
    Other than groups of disadvantaged, the www is open to all that have access... but not only to biological age breaks.

    If you've ever had a large illness, the deficiency of USA medical care to be (in marketing terms) "holistic" is very obvious.
    When you get into specialist medical areas, there is no longer any overarching care... that care is call 'the patient'
      " seek brands that acknowledge the interconnectedness of physical, mental, and emotional well-being"
    THAT statement is a marketing pipe dream.  And inevitable disappointment to consumers looking for a 'hack' instead of doing work (aka nutirtion, exercise, dr visits).
    The trained & regulated medical industry cannot do "hoslistic". The expectation of a "Brand" to do it... much less sustain it 24/7 for the existamce of the brand is implausable. 
    Marketers are trying to force this... on brands that do not/will not have the resources to keep up with the medical community.
    Well being, at the root is medical care. 
    (e.g. All the faux cosmetic creams in the world sell a slick image that is a bubble just waiting to disappoint customers).  Real health takes work (and a wallet)... but definitely work on the part of the consumers.
    Can the marketers of the world agree to stop selling 'snake oil"?

    Marketers can educate clients brands (yes, on a daily basis)... but you cant force the brand to COMMIT lifelong resources to build the 'wellness' into the products, services, CS, data mgmt, data security, media campaigns & IRL activations. 
    Endemic brands already have enough trouble pulling this off within ethical, lega and medical boundaries.

    "brands should incorporate digital health tools into their offerings.".... should?  If they have cyber ethics & a legal team to advise.
    How many data breaches have you part of... govt? medical? retail?

    My point:  "should" needs to come from the brand, as they will bring down the agency the moment there is a data failure or breach... 
    Wellness/health care/medical care... that is the holistic basis, and it is all Personal Data.
    The marketing world is far from being able to easily store, clean, ethically use, monitor, ask permission, or dispose of data.

    Gen Z... or any of the youngest age breaks able to give legal permission for marketers to use their data... has the most to lose, as their personal wellness/health care/medical care will be in public domain longer than data of older generations.












  2. L M from agency, October 18, 2024 at 3:54 p.m.

    In support of letting go of biological age hyper focus:
    https://www.adweek.com/brand-marketing/generational-marketing-dead-irrelevant/

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