
Mark Kirkham, PepsiCo Beverages US,
left, and Kyle McWhirter, Walmart Connect, speaking on one of the many stages at POSSIBLE.
MIAMI BEACH, Fla. – PepsiCo is using retail media for more than lower-funnel
conversion.
At POSSIBLE in Miami Beach, Mark Kirkham, chief marketing officer for PepsiCo Beverages North America, said Walmart Connect helped the company rethink how it
launched a new prebiotic cola, using shopper signals to shape targeting, creative, pricing and broader go-to-market planning.
“I’m not a big fan of the term
retail media network,” Kirkham said during a session with Kyle McWhirter, group director and head of food at Walmart Connect. “It’s more than that. It’s a shopper engagement
network.”
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The case centered on PepsiCo’s prebiotic cola launch following its acquisition of Poppi. Kirkham said PepsiCo first tested the product through a
Black Friday launch with Walmart and other partners, selling out in less than 24 hours. The early e-commerce test helped PepsiCo gather data before a broader retail rollout in February.
That learning changed the launch plan. Kirkham said Walmart shopper signals helped PepsiCo adjust messaging, targeting, pricing architecture and retail sell-in strategy. One surprise
was that taste, rather than functional prebiotic benefits, proved to be a stronger lead message for many consumers.
“What we learned was that great Pepsi taste was
ultimately what was driving people in,” McWhirter said.
PepsiCo responded by changing creative on the fly. Kirkham said the company developed assets in-house and
used dynamic creative to vary messages around taste, no artificial ingredients and prebiotic benefits for different audiences.
“Dynamic creative is kind of an
overused term,” Kirkham said. “If you can act, it is what you can react to.”
For media buyers, the significance is that Walmart Connect’s data
did not stay confined to Walmart. Kirkham said PepsiCo applied learnings from Walmart shoppers to national programs across other retailers, using e-commerce signals to inform broader media and retail
strategy.
“This project started omnichannel first,” Kirkham said. “We took the learning from Walmart Connect and the Walmart shopper and applied that
to our national programs across all retailers.”
McWhirter said the program showed how retail media is moving beyond impressions, CPMs and return on advertising
spend toward business outcomes such as velocity and household penetration.
For PepsiCo, the approach also changed internal habits. Kirkham said the company had
historically been more linear in how it launched products, relying on large national campaigns and traditional retail materials. The new model required more flexibility by channel, message and
audience.
“The days of just launching big, spray and pray, one big national launch, I’m not saying we’re not going to do that. We’re
Pepsi,” Kirkham said. “But as an industry, our ability to be flexible by channel, working with partners early and understanding what’s working, that’s what’s making a
difference.”
Kirkham said the broader lesson for brands is to stop treating media, retail and innovation as separate transactions.
“Don’t be transactional,” he said. “Media used to be a transaction. Retail sales definitely was very transactional. Innovation used to be a way to stack
cases.”
The shift, he said, is toward earlier data sharing, joint planning and co-creation among brands and retailers.
For media
buyers, that means retail media is no longer just a checkout tactic. In PepsiCo’s telling, it is becoming a product-launch intelligence system -- one that can help brands decide who to
target, what to say and where to invest before a campaign scales.