The latest batch of college grads may be Web 2.0-savvier than anyone in the working world’s ever seen, but when it comes to post-job-interview etiquette, many of them blithely stick their
keyboards right in their mouths: They send thank-you e-mails dotted with hearts, emoticons and LOL abbreviations, and SNS requests for friendship status to the people they hope to call
An employer’s headache is a career coach’s niche market, and many are adding rules for e-mail and sns to their offerings. “IM’ing,
Facebook-friending, MySpacing is not appropriate,” says Melanie Szlucha, president of coaching firm Red Inc. “Recruiters talk to so many people, many of whom they don’t want to see
again. It’s a little too stalker-esque.” Even a LinkedIn request is too familiar, some warn.
“I’ve been doing career-transition coaching for more than 25 years, and
fully endorse using e-mail as an appropriate and fast way to do follow-up,” says Judy Estrin, president of Partners In Enterprise, with offices in Silicon Valley and British Columbia. “A
thank-you note written as business correspondence — no all-caps, no IM-speak — can make or break an applicant’s job offer.”
Gary Slavin, a Florida-based career
coach with 30 years in the business, teaches a tech segment in his business seminar. He tells applicants an e-mail thank-you note is fine, but word it wisely. “The tone should reflect the
interviewee’s perception of any rapport that was created during the interview,” he says. “It is doubtful that a good enough rapport was created to enable the interviewee to use
Still, even some new-media execs appreciate a stamped envelope now and then. “I have been an Internet executive for 11 years, so I’m hardly a stodgy
traditionalist,” says Mark Moran, ceo of findingdulcinea.com, which sorts and recommends Web content. Moran, who says he’s interviewed hundreds of applicants, was the tie-breaking vote in
one hiring decision: The candidate who’d sent a handwritten note got the job.