automotive

Customers More Satisfied With Autos; Toyota, Subaru Lead The Pack

Customer satisfaction with automobiles improved 3% this year, according to the American Customer Satisfaction Index Automobile Study.

Following last year’s overall 1.7% dip, luxury vehicles continue to outpace their mass-market counterparts, but the gap is shrinking, as the latter increases 3% to a score of 79, while the former …

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