According to The Harris Poll of 2,355 U.S. adults surveyed online in March, a majority of consumers believe advanced technology could be the answer to many of the challenges the U.S. faces today,
whether it is a stalled automobile industry, an ailing education system or expensive medical costs.
Consumers are looking to technology to improve their lives and want very practical applications
to solve their current problems. Some of the results with regard to advanced technology, include these findings:
- 73% of Americans believe that investing in innovation and advanced
technology sciences in education is the key to the country's long term success
- 71% of Americans said not only an investment but a leadership role in these technologies
could mean survival for our auto industry, as they invest in hybrids and alternative fuels
- 71% of adults believe that travel costs for businesses could be cut if technology such
as video conferencing were better utilized
- 67% support the use of technology to produce "green products and services"
- 67% want technology to manage medical records
and patient care
Advanced technology is perceived as particularly valuable when it is practical. Looking at several advanced wireless, mobile device applications that are just entering
the marketplace or will be introduced in the near future:
- 28% of consumers strongly or very strongly liked the idea of using GPS technology to balance and monitor traffic to
determine the most effective routes in real time for an effective transportation system.
- 31% of consumers indicated they would be highly interested in purchasing mobile,
wireless devices to monitor their car in real time, advising them of developing problems and even updating engine software to keep their car running at peak performance
- 27% of
consumers very strongly or strongly like the idea of controlling home systems or appliances from a mobile device
- 26% of consumers very strongly or strongly like a 4G wireless
network that could provide seamless voice, Internet, and entertainment to their homes and mobile devices
Many Americans, though, have reservations about the impact of
high technology on our lives:
- 40% of Americans say they would not like it at all if their doctor could monitor their vital signs in real time using a mobile device
do not believe technology enables people to be more mobile or makes people more productive
- 65% agree that society is too dependent on electronics and electronic
- 58% of Echo Boomers (those aged 18-32) say mobile technology does not make Americans more productive
- 72% of Echo Boomers believe that society is too dependent
of electronics and electronic gadgets
While many Americans indicate they do not believe mobile technology enables people to be more productive, 46% of Americans say they only use
about half of the features and functionality of their technology devices. It might be that the productivity gains people are seeking are offered by an application or function they have never used or
Usage of Mobile Devices (% of Respondents..
Use of mobile devices, computers, GPS, portable media, etc.
Echo Boomers (18-32)
Baby Boomers (45-63)
Use about ½ the features and functionality
Just use the basics
Use most of the features and
Source: HarrisInteractiveTechnology, April 2009
Joe Porus, Vice president, Harris Interactive Technology group, notes that "...business
decision makers (are) much more bullish on technology, especially wireless technology, than consumers... businesses... are increasing their investments in wireless applications and believe a 15%
benefit is going right to their bottom line... "
For more information from HarrisInteractive and
the PDF file with charts, please visit here.