Online ad companies often argue that free material will disappear from the Web if marketers aren't able to draw on data about consumers in order to serve them ads. But many consumers -- particularly
those who are 35 and older -- indicate that they're not happy about their data being used in exchange for free services. That's according to a
report released today by marketing company Gfk.
For the study, Gfk surveyed more than 1,000
people in March. Overall, only around one in three (35%) said they agreed with the statement “I use free services online and on smartphones/tablets and don't mind if my data is potentially also
used for advertising purposes.”
The proportion of people who agree varies significantly by age, with a slim majority (around 51%) of respondents younger than 35 saying they didn't mind
if their data was used for ad purposes. Only 37% of Gen Xers (born between 1965 and 1979) agreed with the statement, as did 24% of Baby Boomers (born between 1946 and 1964) and 16% of people born
before 1946.
At the same time, many respondents indicated that they liked tailored ads. Overall, 49% of respondents said they agreed with the statement “Advertising that is tailored to
my needs is helpful because I can find the right products and services more quickly."
Last year the trade group Digital Advertising Alliance said that a study it commissioned found that 40.5%
of people surveyed prefer ads tailored to their interests to “generic” ads.
But other studies have found that a large proportion of consumers dislike tailored ads. Five years ago,
the University of Pennsylvania's Annenberg School for Communication and the University of California, Berkeley, School of Law reported that 66% of consumers don't want tailored ads.