By the second quarter of the year, the
social giant reportedly plans to begin putting ads directly into Facebook Messenger.
At least initially, brands will only be able to send ads to users who have previously communicated with
them through Messenger, according to internal documents obtained by TechCrunch.
A Facebook
spokesperson declined to discuss the company’s monetization plans for Messenger on Friday.
Whether Facebook has similar plans for its WhatsApp unit is unclear.
Paving the way for
ads, Facebook has been increasingly positioning Messenger as central to business-to-consumer communication. Last year, the company added new ways for customers to send private messages to Page owners,
and new tools for Page administrators to manage and respond to messages.
In particular, Page owners were invited to add “Send Message” call-to-action buttons directly to their
Facebook ads, and then reply directly to those users who message them.
Thanks to their significant reach in more than 20 countries, Facebook Messenger and WhatsApp stand alone as “global
powerhouse" chat apps, according to eMarketer.
By
comScore’s count, Facebook Messenger actually surpassed
YouTube’s app in terms of consumer reach, last year. As of January, Facebook Messenger boasted more than 800 million users. Last year, the service saw a 31% increase in users.
WhatsApp
just surpassed 1 billion monthly active users and is presently processing 42 billion messages a day, including 1.6 photos and 250 million videos.
By 2018, the number of messaging app users
worldwide will reach 2 billion, representing 80% of smartphone users, eMarketer expects.