Many business leaders are interested in tapping artificial intelligence for their company, but most are not yet using it in any form.
One of the main challenges expected is how easily AI
can be utilized in their business, based on a new study.
While most business leaders are interested or even welcoming of AI into their business, the majority (69%) of companies are not using.
An additional 17% are unsure, while only 13% of companies said they are currently using AI.
However, AI is on the horizon for many, with 43% of business leaders saying their organization
likley will implement any type of artificial intelligence in the next three to five years.
The study comprised a survey of 200 business leaders and 200 employees from four industries:
media/publishing, financial services/insurance, telecommunications/IT and corporate retail. The survey was conducted by KRC Research, a unit of the Interpublic Group, in partnership with
WorkMarket.
There also are difference in viewpoints between business leaders and employees.
For example, while 46% of business leaders expect that artificial intelligence could be
easily utilized in their industry or jobs, only 18% of employees felt the same way.
Business leaders also see plenty of upsides to implementing AI. Here’s are some examples of what
business leaders expect regarding AI:
- 68% -- Will enable business to determine correct cost of a specific job
- 63% -- Be widely adopted following increases in the minimum
wage
- 60% -- Help business build effective teams
- 57% -- Will help business make better decisions about talent
- 51% -- Minimize the need for HR staff and hiring
managers
- 39% -- Able to select workers for jobs better than humans
In all of those cases, more business leaders than employees had such expectations.
Even more
significantly, business leaders expect AI will have an impact across their industry and the economy. Here’s that breakdown of AI expectations by business leaders:
- 72% -- Will
allow me and other employees to spend more time on what matters most
- 71% -- Can help predict the spikes and slumps of customer demand
- 67% -- Will propel my company into the
future
- 66% -- Will decrease labor cost through better utilization of current employees
- 64% -- Will increase productivity levels for all
- 61% -- Create a positive ripple
effect across the entire global economy
- 61% -- Give my organization an edge over our competition
The number of business leaders agreeing with those statements is
significantly greater than the number of employees.
The most significant gap in AI deployment may be in what business leaders think compared to expectations of employees in those same
organizations. And AI alone won’t close that divide.