Commentary

Future Of Media Will Be Redefined By and For Millennials

This year’s CES was full of innovations for the media and advertising industry. One finding: Millennials are redefining the media landscape so publishers and advertisers to need to adapt.

Here are some myth busters on millennial media consumption and guidelines on designing content that impresses this generation, as well as some best practices on measuring the success of these marketing efforts.

Mythbusters

We tend to assume Gen X,Y,Z have a short attention span. This is thanks to the numerous social-media platforms, apps and vlogs they use. In 2016, CES was all about creating short-form content and ads that make an impact in the first three seconds. 

This year, Miha Mikek from Celtra, noted that both millennials and Gen Z simply want to engage with content that is purposeful and meaningfu. YouTube vlogers and other social media personalities regularly publish 10, 12 and even 15 minutes videos that their followers watch until the last second.

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People also engage with longer branded content, such as the how-to videos and documentaries produced by outdoor recreation retailer REI. Its short films, like “Brothers of Climbing,” “Adventure in Real Life” and “Within Reach” have received millions of views.

The key to providing relevant content is in knowing your audience.

That’s how Dot Dash launched five standalone web properties that include Verywell (a WebMD competitor) and The Spruce (a home and food domain). Dot Dash combines data, such as people’s cooking habits, with its content creation expertise. This allows it to create articles purposeful to its audience and help its advertiser clients tweak their creative accordingly. 

It is the content that must prevail, not the brand. While advertisers tend to focus on brand placement and impression volume, it’s best to focus on the audience first and determine what type of content the audience needs. Next, produce content that is useful and compelling for the audience and aligns with your brand purpose. Last, insert your brand organically in the content, so that it comes across as a means to achieve something (fix a leaky faucet, bake those gooey cookies, become an adventurer…) rather than an out-of-place, obnoxious ad.

Also, content matters more than the format or medium. Indeed, Meredith’s magazine Better Homes & Gardens boasts a surprisingly large (and growing) millennial readership. This extends to the book market, whereby the traditional print book remains the most popular format over e-books and audio books.

The best way to design impactful content form millennials: Let them do it.

Jessie Tarlov, senior director of research and consumer insights at Bustle, stresses the importance of involving millennials in the content-development process. Indeed, agencies and brands are often led by baby boomers that understand marketing fundamentals better than they understand millennials and millennial culture.

The intention of marketers is to sell their brand to millennials, a generation that does not want to be sold to. To succeed, marketers must co-author the brand with millennials. They must focus on creating stories that resonate with this generation rather than focusing on the ad itself.

Success is not only driven by content but also by context.

Lots of media dollars are going to waste because the ads reach the right audience with the right product — but at the wrong time. For example, a coffeehouse chain keeps targeting me with in-content ads at night and on weekends. That same ad would be a lot more impactful served early in the morning as I browse through the news and prepare for my day. 

One platform that succeeds at delivering content and ads in context is Pinterest. Advertisers can target their audience at the moment of intent. Indeed, brands can reach ‘pinners’ based on the interest they express in their interactions with content, search behavior, location and device. 

Measuring success

Conventional wisdom suggests online content and social-media platforms are the most effective ways to reach millennials. And now, as CES illustrated, the ability to serve purposeful and contextually relevant content to millennials will likely funnel additional media investments.

But with additional investment comes increased scrutiny and accountability. Brands must better measure and understand their ROI on ad spend. Brand marketers must embrace the creative tools and media partnerships they have at their disposal to achieve continuous improvement in both sales and brand outcome.

3 comments about "Future Of Media Will Be Redefined By and For Millennials".
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  1. Marc Rauch from The Auto Channel LLC, February 2, 2018 at 1:43 p.m.

    This editorial is written as if the future of media will be redefined by and for Millennials because of some great achievement by the "Millennials" rather than a simple statement of fact. At some point in time, Millennials will compose the largest or most influencial part of the audience, so therefore it stands to reason that media will be targeted to them...before being "redefined" to fit whatever the next generation is.

    The writer writes, "We tend to assume Gen X,Y,Z have a short attention span," and then gives a reason for that assumption. I, for one, don't think that Gen X, Y, and Z have short attention spans; I think that they just simply lack knowledge and real experience. I especially think this of most Millennials. The "Gen Z" designation is eerily correct in that they are basically the "Zombie Generation."

    This entire nonsense reminds me of the Scion Automobile marketing pitch that sought to classify the Scion vehicles as being perfect for Gen Y and/or Z. They had video clips of young people exclaiming that their generation is the "most connected," and how they do things so differently. One example was that they had young people saying, "We don't just listen to music, we make music," and they demonstrated this by using their digital devices to make this music. Well, of course, the music was terrible... not so much being music as it was just discordant sounds. And we all know the result of this marketing misdirection: Scion is gone. It became the Edsel of the modern era.

    Perhaps the very best illustration of the stupidity of the Millennial generation is this job interview video: https://vimeo.com/239050403

    In short, I'd say the best way to send a message to Millennials that they could understand would be graffiti written on the walls of a non-gender specific public restroom. It's ironic that at a time when information should be do easy and inexpensive to acquire that the most appropriate generation to do so, doesn't.

  2. Ed Papazian from Media Dynamics Inc, February 2, 2018 at 3:03 p.m.

    We tend to forget that Hitler was a "Millennial" once and I could name many other "leaders" who reshaped the world but not in a very good way. Today's "Millennial" is tomorrow's oldster ---or "old fart"----and, if history tells us anything, as time passes and we grow older, wiser, but less physically active our preferences in media as well as many other things change. This constant worship of youth and the endless exhortation to the media and advertisers to cater almost exclusively to the young is nothing new, it goes on and on and on. If "Millennials" were so important, then you can bet that the media and most advertisers would pander unabashedly to them. Some do exactly that, with fair to sometimes indifferent results as "millennials" are notoriously less loyal constituents.But many do just fine by catering to more intellectually balanced sets of younger, middle aged and older consumers.Why change?

  3. John Grono from GAP Research, February 2, 2018 at 3:45 p.m.

    You've got to laugh.

    One of the lead Mythbusters was  "This year, Miha Mikek from Celtra, noted that both millennials and Gen Z simply want to engage with content that is purposeful and meaningful".

    Well I guess that makes this 62-year-old Baby Boomer a millennial (though I would add 'quality' to the list - does that then disqualify me?).

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