What’s a struggling retailer to do? Apparently, what everyone else is doing. Last week, both JC Penney and Macy’s announced plans to sell used clothing in stores, echoing moves from companies as varied as H&M and Neiman Marcus. And Banana Republic unveiled a new subscription program.
The announcements show just how far mainline retailers are willing to go in their bid to stay relevant to young fashionistas, who are increasingly flocking to D2C brands like Stitch Fix, Rent the Runway, Poshmark and the RealReal.
Both Macy’s and J.C. Penney announced partnerships with clothing consignment brand thredUP, and both did so in the wake of sobering financial reports.
J.C. Penney, based in Plano, Texas, says that it is putting the shops in 30 of its JCPenney stores, ranging between 5,000 and 1,000 square feet each. They will offer a selection of thredUP’s secondhand women’s clothing and handbags. It plans to curate and refresh the shops weekly, to keep offerings exciting. And Macy’s says it will open thredUP shops in 40 stores.
The announcement came on the heels of a particularly dismal quarter for Penney, with comparable-store sales plunging 9%. (Excluding the impact of its recent short-lived jump into the appliance business, sales fell 6%.)
Total net sales fell 9.2 % to $2.51 billion, compared to $2.76 billion in the comparable period last year. Thanks to intense efforts to reduce inventories and cut promotional pricing, it trimmed its losses to $48 million, compared to a net loss of $101 million in the year-ago period.
Observers aren’t confident the thredUP initiative can do much to move the needle. While Neil Saunders, managing director of GlobalData Retail, writes that he is happy to see Penny trying new ideas, “the impact of this is somewhat undermined by the fact Macy’s is also teaming up with thredUP.” Besides, he says small-scale initiatives, “such as high profile launches of own-brand ranges -- are needed to move the dial.”
“The fact JC Penney is broken is well known,” he writes of the earnings report. “The question is: can it be saved? On this front, we are not optimistic… we question whether it can work quickly enough or if they will deliver to the degree required to save the company.”
To give a sense of how poorly the company is doing, the value of its stock has fallen so low that it faces a potential delisting from the New York Stock Exchange. Delisting warnings are triggered when a stock trades below $1 for more than 30 days.
Banana Republic, owned by Gap Inc., says is launching Style Passport, an online subscription service offering unlimited access to women’s clothing. It intends to debut the service next month and says it may add men’s apparel at a later date.
For an $85 fee, users can rent three pieces per month, with the option to buy a favorite item. It includes free priority shipping, unlimited exchanges and returns as well as complimentary laundering services.
Bloomingdale’s also announced a “try before you buy” rental subscription program. Ann Taylor, Express, Urban Outfitters and American Eagle have similar programs.
I find it curiously amazing that major retail chains are testing alliances with various trendy firms and activities that have not proven they have significant sales potential and a profitable business model. These experiments will distort the retailer's image and distract from the real opportunities to strengthen their business, i.e. those obvious actions that will make shopping in their stores a more pleasant and rewarding experience.
Very true. There is so much extra stuff out there, we are drowning. However, buyers of new are not on the same trip as buyers of used. Since the ability to donate and get a tax break is pretty much gone, people are selling. You are so right that this is the beginning of the end.
Sizing is going to be even more of an issue if you mix vintage with current clothing.