Twilio To Fund $2 Million In Crisis Communication Grants

Twilio, parent of email provider SendGrid, is awarding $2 million in grants over the next three months to support groups helping people in acute crisis. 

In this grant round, Twilio is funding nonprofit, NGOs and charitable groups using hotlines and helplines to connect people with help and information. 

Twilio launched its Crisis Response and Prevention Initiative last year, but COVID-19 has driven a sharp increase in need: the company has seen a 20% increase in usage for crisis services and crisis hotlines across its platform. 

Crisis Text Line, which uses Twilio SMS, has seen a 116% increase in conversation volume.

Twilio hopes to help organizations: 

  • Assist more people in crisis
  • Provide life-changing support 
  • Maintain staffing capacity
  • Track and report on program outcomes

Groups should apply for grants by June 5th.





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