A free tool for drafting customer messaging and content is being offered by customer success platform ChurnZero.
Similar to ChurnZero’s in-app product, the free version of
ChurnZero’s Customer Success AI (CS AI) allows brands to draft content on demand, with no ChurnZero subscription necessary.
The solution is powered by generative artificial intelligence
(AI) technology from OpenAI.
Users can enter a few pertinent details and receive an email, call script or list of ideas that they can refine manually or with CS AI prompts.
The goal is
to offer CS teams “a way to be more productive, and to refocus on the higher-order tasks that create value, which is doubly important in today's economic climate," says You Mon Tsang, co-founder
and CEO, ChurnZero.