
Just days
into his tenure as CEO, Michael Fiddelke is moving quickly to reshape Target’s leadership ranks, promoting two longtime executives while confirming the departures of two senior leaders. The
company also said it has launched an external search for a new CMO, consolidating the role into a combined chief guest experience and marketing officer position.
Target additionally confirmed another 500 layoffs, following last fall’s reduction of roughly 8% of its corporate workforce. The retailer said the cuts are intended to
redirect investment toward store operations and frontline staffing.
Cara Sylvester, who previously served as chief guest experience
officer, has been named chief merchandising officer, succeeding Jill Sando, who is retiring. Lisa Roath will become chief operating officer, moving from her most recent role overseeing merchandising
for food, essentials, and beauty.
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Rick Gomez, Target’s chief commercial officer, is leaving the company. Both Gomez and Roath
previously held the CMO title, making the latest executive shuffle a notable reset of the retailer’s marketing leadership structure.
When Fiddelke replaced Brian
Cornell, who continues as board chairman, the move drew criticism from the investment community, questioning the wisdom of appointing a Target “lifer” at a moment when the retailer’s
woes were multiplying.
But others see this reshuffling of insiders as positive. Barron’s quotes Jefferies analyst Corey Tarlowe, who calls
the new lineup as “directionally positive” for the company.
“While initial investor concerns centered on the risk that an internal CEO appointment
could perpetuate the status quo, we believe the refresh of C-suite roles meaningfully improves execution potential and injects renewed strategic momentum into the
organization,” he wrote.
The retailer has been fighting a prolonged stretch of weak sales, pressured by softer consumer spending, internal merchandising challenges, and lingering
backlash tied to its DEI policy shifts, which sparked boycott calls and criticism from many Black and LGBTQ consumers.
In recent weeks, Target stores around the
country, but especially in the Minneapolis area, have become flashpoints following widely circulated videos showing federal immigration enforcement activity. Separate images of Gregory Bovino, the
federal official overseeing operations inside a Target store, generated intense backlash online and across news coverage. Many critics characterized Bovino’s attire as Nazi-era — a
comparison that rapidly gained traction on social platforms and helped fuel protests that later spilled into Target locations.
Those
demonstrations, along with organized disruptions and widespread prank orders of salt (to “melt” ICE), created operational headaches for some stores. Target has not addressed the
controversy directly, and the company has issued only limited public comment on the protests themselves.
The leadership overhaul and
continued workforce reductions highlight the degree of difficulty confronting Target’s new CEO, who inherits not only operational and merchandising issues but a stream of external controversies
no retailer can easily manage.