Authenticity Is Only KPI That Can't Be Automated, But Brands Will Try Anyway

In a development that will surprise absolutely no one who has ever used the internet, a new report from Emplifi finds that consumers prefer brands that feel real. Not “AI-generated intern wrote this in 12 seconds” real, but actual, believable, human-adjacent real.

Surveying more than 1,600 consumers across the United …


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