Tag results for "customer experience"
- 87% Of Insurers Expect IoT To Improve Customer RelationshipsInsurance companies seem to have their eye on smart homes as ...
- Recognizing Your Biggest FansIn late January, the men's U.S. national soccer team played a friend ...
- It's All About The ExperienceEighty-three percent of U.S. consumers say having a positive customer experience wi ...
- Transparency Takes Center Stage With The Emergence Of Server-Side Header Bidding"The obstacle that has challenged the industry in its shift from client-si ...
- Customers Want More Personalized Support"It's clear that consumers, who have grown accustomed to self-support in ...
- Turning Customers Into MembersThe Internet of Things is ushering in a new form of ecommerc ...
- Ford Partners With Panasonic For Smart Service KioskIn a YouTube video demonstrating how the kiosk works, Ford equates t ...
- How 3 Brands Make Sure Product Matches What Is Marketed How does a brand make sure the product experience matches the marketi ...
- Delivering The Goods: Backing Up Your Emails With Good Customer Service Be sure your customer experience lives up to the expectations you s ...
- Forced Email Signups: An Ecommerce Deal BreakerWorried about people abandoning your Web site? Maybe you're asking too mu ...
- 78% Say Internet Of Things Improved Customer ExperienceThe Internet of Things is impacting every business in one way ...
- Email And The Digital Future: What Econstancy Found Most annual surveys change little from year to year. But the 20 ...
- The New ESP -- From Email To 'Everychannel' Service ProviderThe traditional Email Service Provider (ESP) has transitioned into an "Everychannel" Servi ...
- Trillium Software Launches Trillium Precise To Enhance Customer DataTrillium Software, a data solutions provider, announced on Wednesday the release ...
- Customer Brand Satisfaction Drives Email Engagement, Study ShowsEmail marketers that are eager to increase their subscriber base should fir ...
- Researchers Advocate 'Unified Commerce'Personalization ranks front and center of the initiatives retailers are planning ...
- Avoiding The Customer Kiss OffA consumer who is unsatisfied with a company will ignore their pri ...
- Half of Dissatisfied Consumers Always Opt Out of Email: StudyUnhappy consumers will most likely disengage with a company by ignoring i ...
- Key To Satisfaction Is Customer Before CompanyIn a recent survey, MarketingSherpa found that 35% of unsatisfied consumers fe ...
- Poor Service Costs British Companies GBP37bnMore than a quarter of consumers chose to spend less with ...
- Is Facebook Really Dumb Enough To Put Video Revenue Ahead Of User Experience? Putting ad metrics and revenue ahead of user experience, Facebook's auto pl ...
- Brands: Agencies Need To Up Their Game In Data Management, CX New reports from Forrester Research highlight data-driven and customer-experience marketing efforts ...
- Mobile And Proximity -- Why Don't Brands Transform Customer Experience With Both?Can't think of an app that suddenly offers you more based ...
- Google, Ivyrevel Use Personal Mobile Data To Design Custom DressesIn the age of digital data, where intent signals come from a ...
- Mastercard Kicks Off Campaign To Celebrate GrammysDesigned by McCann Erickson, the Masterpass #ThankTheFans campaign delivers a one-of-a-kind experienc ...
- Nearly Two In Three Would Pay More For A Simple Brand ExperienceBeing classed as "simple" isn't always seen as a positive, but wh ...
- The Best Customer Experience Is All About Keeping It Simple If nearly two in three of us would pay extra for ...
- Starbucks Unveils Voice-Activated Coffee Pre-OrdersStarbucks has unveiled a Siri-style personal assistant that allows users to ord ...
- Why Human-to-Human Contact Is Too Important To Pass We spoke wth Matt Tumbleson, CEO and founder of customer service platfo ...
- Aldi, Lidi, Google Tops in Simplicity IndexBrands that embrace simplicity tend to enjoy increased revenue, valuation, brand advoca ...
