Tag results for "customer experience"
- Addressing The Impossible-to-Please, Entitled Consumer Through EmailA recent MediaPost article "Entitled Consumers Need Your Empathy," argues that empat ...
- Digital Customers Less Loyal"This is a wake-up call for many organizations looking to introduce mo ...
- Campaign Research Finds Shoppers Are Fatigued By So Many January OffersResults of the study suggest consumers suffer from "sales fatigue," given th ...
- Campaign Research Shows 'Sales Fatigue' Hits Shoppers As January Offers Pile UpResults of the study suggest that consumers suffer from "sales fatigue" giv ...
- EasyJet Restructures Marketing Team To Focus On The CustomerBudget airline easyJet has moved two of its marketing heads into n ...
- Maropost To Launch Sales CloudThe upcoming Maropost Sales Cloud will add a host of automated digit ...
- KFC And Baidu Testing Facial Recognition In ChinaA KFC in Beijing is using facial recognition software to predict wh ...
- Mazda, GMC Unveil New Auto Show DisplaysDETROIT -- With millions of consumers connecting with the automakers via the ...
- Customers Are Not Commodities. Why Does Advertising Treat Them Like They Are?Technology is starting to transform marketing, starting with how enterprises talk ...
- Email Capture In-Store Has To ImproveCustomer email capture in-store is essential for any retailer -- big ...
- Why Amazon Should Get Customer Service Basics Right Before Reaching For The Skies Why I'm ditching Amazon and you should too. ...
- Customer Experience Wish List For 2017 Out with the old, in with the new. With the spirit ...
- Bad Customer Service? Gen Zers Will Tell You Where To Go (No Place Good)According to research from Marchex, young adults 18-24 want a customer servi ...
- Think Serve The Customer VS. Sell The CustomerAfter years of disruptive change that has lead to better informed, mo ...
- Superdry Unveils 'Mirror' That Lets People Try On Clothes Without Putting Them OnThe mirror, created by design and innovation agency Seymourpowell, uses body tracki ...
- 6 Steps To Planning Meaningful Consumer JourneysBuilding long-term customer relationships is a key path to profitability and retu ...
- Customer-First Marketing Likely To Increase Email SubscribersCustomer satisfaction nearly triples when a brand's marketing places the consumer's nee ...
- A Word About Search And Customer ExperienceOnly 31% of marketers say they optimize the search channel to enhan ...
- CRM: Where Email, Design and UX IntermixDuring the EIS panel "Email as a Strategy, Not a Tactic", Madis ...
- Loyalty Should Be Simple -- It Should Be MobileBrits own the loyalty cards but don't know what they mean ...
- Neustar Launches Data Directory To Facilitate Connected Customer ExperiencesReal-time information provider Neustar announced enhancements to its identity data management platfo ...
- Why E-Receipts Are The Greatest Festive Gift Email Marketers Can Give Their CompanyEven the legal considerations outlined by the ICO today are good ne ...
- Drop The Metrics, Speak The Language Of Business -- FA CEO's Top Tips For SuccessVery few marketers have followed in the path of Martin Glenn's ri ...
- John Hancock Awards Active Policyholders With Apple WatchJohn Hancock Vitality insurance policyholders can earn an Apple Watch by exercisi ...
- Customers Are Living in A Mobile-First World -- Is Your Marketing?More traffic comes from mobile than desktop globally, prompting the searching questi ...
- Citibank Leads National Banks In Study"In an era where consumers have virtually unlimited alternatives, satisfying customers ...
- Customer-Centricity: Avoid Speeds And Feeds, Speak To NeedsEvery company pays lip service to being customer-centric, but in most cas ...
- Shopping Satisfaction: Mobile 47%, Desktop 56%, Store 60%Smartphone owners are doing more researching, shopping and purchasing with their phon ...
- Customer Data Platform Institute Launches To Unify Siloed DataA new trade organization launched on Monday to help marketers tackle t ...
- Customers Are Living in A Mobile-First World -- Is Your Marketing?More traffic comes from mobile than desktop globally, prompting the searching questi ...
