Yet, "Google added Buzz to Gmail with mixed results," notes AppScout. "If there's a lesson to be learned here, it
seems to be that, while social networks remain popular, there are still certain properties that users would like to
remain untouched by the phenomenon ... If the response to Google is any indication, email is one such space."
Arguably a worse fate than user backlash, however, Microsoft's previous "social" efforts have gone largely ignored. "Microsoft has a mixed record when it comes to Web trends," notes The Associated Press. "The company's free Hotmail and Windows Live Messenger programs are widely used, but its Windows Live blog/social network didn't pick up much steam in the face of competition from Facebook."
Whether the new Outlook succeeds or not, some analysts see the broader trend quite
clearly: Email is here to stay. "Not only do moves like this reinforce how important social media
has become to business, but they also reinforce the staying power of email," explains WebProNews. "There has been a great deal of discussion in the past about how social media could kill email, but to
the contrary, we're seeing more and more moves by social networks to become more integrated with the email channel ... For email marketers, this is great news."