If 2018 is going to be about anything, it's transparency. It can come in different shapes and sizes, but one organisation being open and honest with another is essentially the tone for the year
ahead.
It appears that influencer marketing has the greatest mountain to climb here, given that eMarketer figures show that only half automatically
signal a product or service is being mentioned as part of a sponsorship deal.
The roadmap was set last year as the FMCG giants pushed for greater visibility in the advertising supply chain,
and it's the compliance challenge of the decade as GDPR brings EU citizens great data protection rights from May 25th onward.
Given that this is the direction things are headed makes it
all the more surprising to see that influencers are not protecting their audiences better. Millennials -- and particularly Gen Z -- know all about their favourite YouTube stars waxing lyrical about
the shade of lipstick they have just used or which yummy snack or chewing gum the 'star' is chewing away on. The problem is that from the conversations I've had with my kids, the influencers are not
always very clear on when a message is financially incentivised.
There are a couple of downsides to this approach. The most obvious is that audiences lose their adoration of a vlogger or
blogger sensation and they also can never be quite sure if that really is their favourite celebrity's favourite pair of jeans or not. When there's no way of knowing, it casts doubt on any
recommendation a star makes.
That cuts both ways. Audiences are unsure what the truth is and brands lose out because they are suspected of having bought favour with the vlogger, even if they
haven't. That's obviously bad for sponsored campaigns but also for any mentions a brand may get as an unpaid recommendation from a blogger.
So, the eMarketer research struck a chord with
me, and I'm sure with many others. Just 52% of influencers say they take the front foot and always automatically label content as sponsored. Interestingly, just 7% say they never do, leaving the
crucially important 41% who say they do, but only if told to do so.
What can we make from this? Only half of influencers seriously get it. Only half realise they have to respect their
audience. I would seriously have thought the figure would have risen above this by now.
The same can almost certainly be said of brands. If there is even a question mark over honesty, then
advertisers simply aren't getting how they are hoodwinking the public. By definition, the statistic suggests that a lot of brands don't insist on an "ad" hashtag or sponsored content sign being put on
the screen.
This risks a lack of transparency -- and it can land a brand and the influencer in hot water with the ASA.
The message appears to have sunk in with around half of
influencers, but for more than four in ten who are waiting to be told to signal a commercial relationship transparency would appear to be a long way off in the murky waters of influencer
marketing.