KMS Lighthouse, a provider of a knowledge-management app, has launched on Salesforce AppExchange.
The new app can help sales agents conduct complex
discussions and provide product specifications and pricing plans, the company says.
It also can supply relevant content in seconds, while expecting call resolutions and
training times for all enterprise customers," states Sagi Eliyahu, CEO of Tel Aviv-based KMS Lighthouse.
KMS Lighthouse improves the customer experience “by
surfacing s consistent answers across devices," adds Woodson Martin, GM of Salesforce AppExchange.
According to the company, team members can click through a widget to open
Lighthouse and access account details and content.