Automation firm Ushur Inc. has snared $25 million in Series B funding, bringing its total financing to $36 million.
The round was led by Third Point Ventures, with participation from existing investor 8VC.
The firm will use the funds to accelerate its sales and marketing.
Ushur assists insurance firms with their customer communications via email, web and mobile. Its clients include Aetna, Irish Life, Tower Insurance and Unum.
The company’s SmartMail software allows insurers to process emails from customers and agents and broker email.
In addition, Ushur offers a virtual customer assistant that automates communications across all channels, the firm says.
The firm’s ability to “rapidly prototype and automate customer journeys has provided Unum with a competitive edge,” while allowing employees to focus on other work, states Mike Simonds, COO Unum Group.