
While analysts have worried about the slowdown in Disney+
subscribers in recent periods, one research group believes there is also a concern about the perception of its “narrow” audience.
“Disney+ has failed to penetrate older
consumers over the age of 50, who likely don’t have young kids at home and may not be Marvel/"Star Wars" fans,” says MoffettNathanson Research in a recent report. “[Disney-owned]
Hulu has similarly under-performed in older households relative to both Netflix and Amazon Prime.”
Disney+ needs to expand from its “narrow fan boutique,” the researcher
adds.
A fourth-quarter survey produced by HarrisX goes into further detail.
When asked what “paid services do you or someone in your household currently use to stream
content,” just 28% is attributed to those between 50-55 years-old and 18% for those 55 years and older.
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By comparison, Netflix is at 69% for those 50-55 and 67% for those 55 and older.
Amazon Prime Video is slightly lower at 55% for those 50-55 and 57% for those 55+. In addition, Hulu, posted lower results -- 37% for 50-55; 27% for 55+.
“In order to achieve those new
higher penetration levels, we think Disney needs to both invest in more original scripted general entertainment content at Hulu and Disney+, while marketing Disney+ in a bundle to those older
households.”
MoffettNathanson expects Disney+ subscribers to reach global 248 million subscribers by 2024.