SMS Senders Can Respond On Holidays And After Hours With New Tool

ProTexting is adding a feature that allows firms that use texting to automatically respond to consumers after hours and during holidays. 

The new offering, Holiday and After Hours Autoresponders, “will let customers know that your business is closed for vacation or just closed for the day,” states Petar Kassov, CTO of ProTexting. 

Kassov adds, “You can select an appropriate message that tells people the dates you’ll be closed and when you’re reopening.”

The firm notes that autoresponders are often used in email marketing. But it adds that they are also useful for texting. 

According to ProTexting, restaurants and other businesses can: 

Share alternative contact info.

Allow customers to activate an autoresponder by texting a prearranged SMS KEYWORD.

Use holiday and after-hours autoresponders in conjunction with other automated messages. 

Support for other apps and features such as short URLs, data tags and emojis.




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