
Wayfair hopes to continue its winning
streak, launching “
Wayfair Delivers,” a new campaign starring LA Rams quarterback Matthew Stafford and family.
The ad
debuted on “Monday Night Football,” and is also running on ABC, ESPN, CBS and NBC. The ecommerce company says the new brand platform will extend beyond this campaign in football
programming. That includes sponsoring and outfitting the set for “CBS Sports' Sunday” morning football pregame show, which streams on Paramount+, CBS Sports HQ and YouTube. It is also
sponsoring B/R NFL Draft Live through its partnership with Bleacher Report, scheduled to air in April 2027.
The effort also marks an increased commitment to football. Without disclosing its
budget, Wayfair said its football advertising investment across all networks airing football games is five times higher than its previous spend.
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The spot, created with Paramount Media Labs,
follows Stafford and wife Kelly as they try to tame the relatable chaos that comes from life with four daughters.
If it suddenly feels like Stafford, one of the NFL’s highest-paid
quarterbacks, is popping up in unexpected places, you’re not wrong. At this week’s MTV Video Music Awards, winner Taylor Swift premiered her “Patient Zero” video. And yes, a
tuxedo-wearing Stafford has a cameo.
In its campaign announcement, Paul Toms, Wayfair’s CMO, says the new campaign “captures everything customers know and love about Wayfair, and
why we've become the trusted destination for home. The platform brings together the work we've been doing across the customer experience and gives us a clear way to show what Wayfair delivers every
day."
Last month, the Boston-based company reported a 7.5% gain in second-quarter revenue, rising to $3.5 billion. Those gains contrast with overall softness in the furniture industry. For the
first six months of 2026, the U.S. Department of Commerce reports furniture store sales slipped 2% to $65.1 billion. Typically, furniture sales are tied to the health of the real estate market, which
continues to be stalled -- and likely to worsen ,given the recent rise in interest rates.
Wayfair is winning, observers say, thanks to unmatched breadth, offering more than 40 million products
from 20,000 suppliers, as well as an impressive logistics network, “which allows for faster delivery with fewer touchpoints and less product damage than its peers,” writes Jaime M. Katz,
an analyst who follows the company for Morningstar. “However, we believe Wayfair lacks brand strength, evidenced by its elevated advertising spending relative to peers and customer acquisition
costs.”
Wayfair spent $1.43 billion on advertising in 2025, 11.4% of revenue.
Also problematic, Katz notes, is that Wayfair targets a wide consumer base of customers aged
25-54 with average household incomes of $60,000-$175,000. That means it competes with many mass-market retailers, specialty retail, and low-cost providers, “making it hard to stay top of
mind.”
That may be one reason the company is stepping up expansion into physical retail, recently announcing the opening of its 10th store.
Those stores “are
helping to improve visibility and appeal,” writes Neil Saunders, managing director of GlobalData, a retail market research firm. “Through their presence in key markets, the shops act
as a form of marketing, but they also generate sales directly, which is a much more effective form of customer acquisition and retention than Wayfair has traditionally used.”