Tag results for "chatbots"
- Luxury Brand Piaget Uses Instagram To Serve CustomersPiaget marketers are using the company's website and the Instagram messaging a ...
- The Road To Chatbots, Virtual Assistants For B2B Marketers, Per ForresterChatbots and virtual assistants can help B2B companies close the gap, ...
- What's Up For 2121: Forrester Makes Tech PredictionsExpect to see more retention marketing, including email, and higher investment ...
- IBM Watson Advertising Expands Suite, Makes Artificial Intelligence The BackboneThe capabilities allow brands to reach consumers under strict privacy guidelines. Nielse ...
- ActiveCampaign Debuts Customer Experience Tool That Draws Data From Several ChannelsCXA For Service pulls in insights from past engagements to support curre ...
- Lost Leads: B2B Firms Fail To Speedily Reply To Queries In TestOnly one company sent a personalized email in five minutes, Workato repo ...
- B2B Disconnect: Customers Are Frustrated With CommunicationsMany want faster email response and clearer answers to questions, Drift a ...
- GWI Expands Multicultural Reach With Publicis Media, Adds Gender ID, 'Flexitarianism,' Other SegmentsGlobalWebIndex this morning unveiled a new "mobile-first" panel enabling it to surv ...
- Microsoft Spins Off Chinese Chatbot XiaoiceMicrosoft is spinning off its AI-based chatbot technology, Xiaoice, into a stand-alo ...
- Kustomer To Acquire Reply, Spain-Based Machine-Learning FirmReply offers deflection widgets that can be embedded in email. The te ...
- Email Takes A Licking: Consumers Prefer Chat For Service QueriesEmail has plummeted in a two-year period, especially for urgent questions, Astu ...
- Bing Adds COVID-19 Self-Checker To SearchSearch on the term "COVID-19" and in the return query searchers wi ...
- Microsoft Works With CDC To Build Self-Check COVID-19 ChatbotThe self-assessment chatbot the CDC calls "Coronavirus Self-Checker" launched Thursday on i ...
- Google Brain Develops Conversational Chatbot MeenaThe chatbot is trained on data mined and filtered from public doma ...
- Google Patent Describes How Virtual Assistants Show EmpathyThe patent developers believe that the more human a chatbot seems, t ...
- Chatbots Will Not Supplant Email Marketing: AnalysisWith expected growth of 136, it might seem that chatbots will surpa ...
- Is Your Chatbot A Good Listener?If not, customers may be disappointed, according to new research from Public ...
- Where Marketers Allocate Media Budgets And How Much They Plan To SpendSome 25% of marketers surveyed said they aren't prepared to use chatbot ...
- Taylor Swift Reportedly Threatened To Sue Microsoft Over AI ChatbotMicrosoft President Brad Smith reveals why the chatbot, Tay, never had ...
- Email Dominates Conversational Marketing: ReportEmail tops the list, while chatbot use is limited -- for no ...
- How The 'Future 40' Are Transforming Real-Time MarketingProgrammatic continues to be one of several emerging technologies that are reshapi ...
- What Consumers Do Not Trust About TechnologySearch marketers may need to rethink the use of bots and automat ...
- Chatbots And The New Consumer ConversationCANNES, FRANCE--There's been ample discussion already this week at Cannes around h ...
- Consumers Remain Wary Of Artificial Intelligence, Study ShowsFew people are very comfortable with AI-based interactions with brands, and ma ...
- Three Ways To Think About Conversational Artificial IntelligenceIf you're running a business in 2019, you know consumers use ...
- Gallo Uses Chatbot To Engage One-to-One, Yield Data For Rose' PushAI-driven questionnaire, wine recommendations, and follow-ups helped brand raise consumer and at-reta ...
- Here Come The Banking ChatbotsThe operational cost savings from using chatbots in banking is projected ...
- Those Pesky Chatbots: Are They Really Replacing Email?Don't tell us chatbots will destroy email, especially when they are bei ...
- Consumers Welcome AI-Driven Personalization, Report FindsFifty-one percent of consumers expect companies to anticipate their needs by 20 ...
- Brits Find Chatbots 'Impersonal' And 'Annoying'Nearly half of British consumers find chatbots "annoying" according to research fr ...
