Tag results for "customer experience"
- Summer Rerun: LEGOLAND Builds a Bridge To Cognitive DiversityLEGOLAND Florida will be the first theme park resort destination to beco ...
- CX Wanting: Most C-Suite Execs Don't Give Themselves The Highest GradeBut almost all companies think they put the customer at the cent ...
- Opt-Outs From Marketing Messages Hinder Customer Engagement EffortsMany customer engagement leaders at banks said re-engaging customers has become mo ...
- Past-Due Consumers Would Welcome Personalized Email Collection Messages, Study FindsOnly 27% of consumers have ever been contacted via email or S ...
- Study Shows How Business Values Are Changing, What It Means For AdvertisingThere is overwhelming support for a democratic coalition of supplying countries ...
- S-NET Offers Automated Customer Experience ToolThe new product handles contacts aacross email, SMS and several other chann ...
- General Motors Defends 'Ambassador' ProgramGM will send a written communication to the ambassadors to emphasize th ...
- Shoppers Spent More In Q2, Possibly Due To InflationFirms that send Back In Stock emails saw an uptick in ord ...
- GM's OnStar Intro's New Logo, Brand IdentityOwners of any vehicle can now download OnStar Guardian and sign ...
- Few Firms Have Realized 80% Of Their CX PlansSome are frustrated by difficulty assigning metrics, others with lack of resource ...
- CX Marketers Rank Surveys As Top ChannelEmail marketing falls in behind websites, social and other channels, Netigate repo ...
- adam&eveDDB Group, TRACK Team To Enhance Customer ExperienceEmotional data is the focus of the new offering, which merges t ...
- Microsoft Launches Cloud For SovereigntyThe Microsoft Cloud for Sovereignty is a solution for public-sector customers w ...
- Risky Business: Brands Are Driving Revenue From Lost And At-Risk BuyersAt-risk customers click and convert at high levels in several verticals, Blueco ...
- Consumers Resent Poor Targeting by Brands: StudyAlmost three-fourths of consumers receive mis-targeted messages once a month, and 2 ...
- Uber Faces Likability ProblemUber is suffering a popularity problem, according to a consumer-sentiment study ...
- How Marketers Can Drive Customer Acquisition Despite Budget Cuts, Profitability FocusEven as leading insurance brands look to cut expenses by reducing marketi ...
- How To Define The Customer ExperienceBrands talk about providing a meaningful customer experience, but often have troub ...
- Mini USA Road Rally Returns For First Time Since 2018More than 2,000 people have registered online to attend the nine-day even ...
- A Third Of Consumers Say Customer Experience Has Improved, A Third Say It's WorsePersonalized service is lacking, many shoppers say, and 60% would jump aft ...
- DeepTarget Debuts Email Personalization Tool For Banks And Credit UnionsFinancial brands can use the platform to launch email, SMS and soci ...
- Delta Airlines Brings 'Parallel Reality' To Detroit Airport HubThe technology allows up to 100 travelers to see personalized flight informati ...
- 3 Marketing Innovations Introduced In The 2020s Amidst A PandemicThe pace of innovation has slowed down due to the pandemic, b ...
- Chic-fil-A Tests Express Drive-Thru LanesChick-fil-A is testing express drive-thru lanes for mobile orders only, allowing tho ...
- Mini USA Appeases Patient CustomersThe automaker is sending life-sized puzzles to select new Mini customers ...
- Brands Worry About Economic Future, Merkle Study FindsSome 85% of marketers responding to Merkle's survey conducted earlier this ye ...
- The CRM Corral: B2B Brands Face Challenges Aligning Systems Across TeamsBrands that align systems across teams drive more revenue and provide ...
- ActiveCampaign Appoints Sameer Kazi As PresidentEmail automation platform ActiveCampaign has named Sameer Kazi as president and Kel ...
- Harvard Business Review's Email EducationThree years ago, HBR used email to push out one promotion p ...
- Live Long And Prosper: How a Niche Marketer Found Success With Trekkies and OthersWhile Eaglemoss might not be a high-profile brand, most visitors to t ...
