Tag results for "customer experience"
- New MoEngage Platform Helps Brands Manage Transactional Alerts, Firm SaysCustomer engagement platform MoEngage has debuted a product that it says allo ...
- Drugstores Struggle To Fight Crime, Maintain Customer ExperienceDrug stores like CVS, Walgreens and Rite Aid were once regarded ...
- Twilio Launches CDP For Healthcare ProvidersTwilio Segment for Healthcare & Life Sciences is a HIPAA-compliant platform, t ...
- Salesforce And Sprinklr Partner To Unify CXM And CRMAccenture is helping Salesforce and Sprinklr identify mutual clients. ...
- Twilio Adds Password-Less Onboarding And Other Tools To Engagement PlatformTwilio has partnered with mobile providers to verify devices and phone numb ...
- Mini USA Launches Manual Driving SchoolThe school will incorporate both a classroom portion and a hands-on drivi ...
- Rising Inflation, Lack Of Sensitivity Impact Consumer Loyalty, Study FindsA national study from Treasure Data reveals how much rising costs impa ...
- Maserati Revamps Website To Ease Online PurchasingThe customer journey online has changed purchasing behavior dramatically, especially in t ...
- Emplifi Acquires Pixlee TurnTo, Provider Of User-Generated ContentThis marks Emplifi's first purchase since receiving a large funding round earli ...
- CX Mix And Mingle: Consumers Prefer Phone And EmailAnd email is the dominant choice for follow-up notifications and promotions, Vona ...
- Cindy Gallop Tells Conference, 'Our Industry Has Colluded In Its Own Devaluation'Ad legend Cindy Gallop and others at the Worldwide Partners Global Summ ...
- Disney CEO Bob Chapek Wants To Use Data To Customize ExperiencesDisney CEO Bob Chapek wants to combine personal consumer data from t ...
- Google Alum Nicholas Weaver Named DISQO VP Of EngineeringNicholas Weaver has joined customer-experience intelligence platform DISQO to spearhead development ...
- Website Personalization Required, But Retail Struggling To Make It WorkFifty-five percent of U.S. and U.K. consumers in a survey cited po ...
- Bad Santas: Shoppers Are Worried About Fraud This Holiday SeasonThey also worry about identity theft, but bristle at some security measure ...
- Miva And TargetBay Partner On Email/SMS AppMerchants working with Miva now gain access to TargetBay email templates a ...
- Smarten Up: Brands Are Offering Intelligent Products And ServicesOne major hurdle is that it's tough to scale these use case ...
- 22% Of Consumers Would Rather Spend A Night In Jail Than Contact Customer Service, Study FindsOne bad experience is enough to turn 62% away from a bran ...
- At New Hall Of Fame Store, Build-A-Bear Adds More HeartWith its new store at the center of the football universe, Build-A-Be ...
- Brands Face Data Hurdles In Providing A Good Customer ExperienceThe health and financial status of consumers is one challenge, CallMiner repo ...
- Salesforce Says New Features Help B2B Marketers Drive Personalized ExperiencesSalesforce has unveiled its Customer 360 platform, which it says can he ...
- EV Shoppers Have High Standards For Website PerformanceLincoln finished tops in consumer satisfaction when it comes to information/content, visu ...
- Bank Failure: Consumers And Finserv Brands Disagree On Marketing RelevanceEmail is the preferred channel for consumers. But fewer than half a ...
- Personalization PHDs: Advanced B2C Brands Most Likely To Use First-Party DataA majority of advanced companies say personalized emails are a customer experien ...
- Ford Hosts 'Best Stang Decade' Costume ContestFord is hosting a contest to celebrate every one of the Mustang ...
- Chasing Data: Why The Leaders Are Better At It Than The LaggardsFirms that use automation are more likely to answer data questions with ...
- Uberall Technology Lends An Ear To Speed Customer Response Times, Improve ExperienceUberall has introduced features to provide insights into performance of multiple locatio ...
- Permission Marketing And How To Use ItPermission marketing was defined in Seth Godin’s book, “Permission Marketing: Turning Strange ...
- A Guide To Customer Lifecycle ManagementHave you heard of CLM? It stands for customer lifecycle management, a ...
- Returns Policies Can Drive Loyalty -- Or Stop People From Purchasing, Study SaysOver half of all shoppers are willing to abandon a brand th ...
