Tag results for "customer experience"
- Privacy Puzzle: Consumers Want Personalization, But Don't Trust Brands With Their DataConsumers say they are comfortable as long as firms are using first-par ...
- Braze Names Astha Malik As Chief Marketing OfficerMalik will oversee all global marketing functions at customer engagement platform Br ...
- Phonexa Debuts Tool To Help Brands See Landing Page Friction PointsNew offering provides data analytics to improve conversion, the company says. ...
- CMOs Worry Most About Privacy Issues, Complex Media LandscapeAmid the changes in media and technology, marketing executives are looking ...
- AR Gives Most Consumers More Confidence In Purchases, Study FindsThe tools and information consumers seek most are lacking for 67% ...
- In the Data Garage: Advance Auto Rebuilds Its Personalization Engine Around Make and ModelEvery automaker knows that cars are often tied to drivers' identities. Personalizi ...
- Firms Seek To Add Channels, Expand Customer Engagement In Next 12 Months: StudyBrands hope to improve their customer experience and improve personalization by explori ...
- The Winning Ticket: Engaging Customers in the Loyalty GameIncentivizing customers to engage and become brand loyalists is the holy gra ...
- Invoca Closes $83M Financing Round, With $1.1B ValuationInvoca, a conversation intelligence company powered by AI, closed $83 million ...
- Study: Consumers Prefer Texting To Email For Some Marketing MessagesBut email maintains a shrinking lead for promotional offers, EZTexting reports. ...
- Omnichannel Wow - Optimizing for Delight Across Live and Online ExperiencesThe soft-serve shop 16 Handles has always been about the on-premise experien ...
- Lab Tested: Insomnia's Cookie-vation ExperienceAs Insomnia Cookies sought to rebrand its late-night snacking model around n ...
- Data-Driven Human Engagement: Fazoli's 360 Data StrategyThrough a combination of app and loyalty program usage along with loc ...
- How And Why Brands Should Prepare For The Metaverse NowA metaverse entrepreneur and CEO of Prestidge Group, Briar Prestidge recently launch ...
- Smartify Media Partners With Samsung, Helps SMBs Generate Ad Revenue From DOOH ScreensThe program allows businesses to gain incremental, recurring revenue from digital advertisin ...
- Targeting Value In Inflationary TimesAs inflation drove up costs and pricing, the Checkers brands felt ...
- From Convenience to Celebratory MarketingThe marketing of catering and event services within the new digital a ...
- Airlines Ignore 76% Of Customer Complaints On Social Media: StudyCustomer-experience platform Emplifi analyzed comments from brands on Facebook and Twitter ...
- Unplugging TV Commercials For Software-Heavy TV Vehicles: The Computer That Carries YouLocal and national TV has already been hit with lower automotive ...
- Two-Thirds Of Marketers Plan To Invest More In Social, Web3About 67% of 500 marketers recently polled by Sprout Social plan ...
- Connecting the Exceptional Retail Experience to the Online WorldAs the retail landscape continues to shift, Mall Of America [MOA] shif ...
- Are T-Shirts CPGs?: Goodlife Flips the Clicks-to-Bricks ScriptIf you are going to sell T-Shirts at $60 price points y ...
- Joybird - New Adventures in Customer AcquisitionThrough surveys and data, Joybird found their customers wanted more inspiration a ...
- Video as the Content Marketing Model for MulticulturalFor brands to effectively embrace a Multicultural world they need to accurate ...
- Boulevard Offers Email Suite For Self-Care ProfessionalsThe Boulevard Marketing Suite allows users to create, execute and track ema ...
- Culinary Star Padma Lakshmi Inspires At-Home Hosting For BoursinLakshmi is the new face of Boursin commercials and the "host ...
- Dumping On CDPs: Many Owners Say Their Platform UnderperformsOnly 10% of CDP owners feel their CDP meets all their need ...
- Three-Way Split: Marketing, Sales And Customer Success Are Not AlignedOnly 18% of firms say their customer experience is excellent, but 5 ...
- Oracle Integrates CDP, Service Platform To Help Agents Target CustomersThe upgrade includes personalized agent routing based on customer history and loyal ...
- LEGOLAND Builds a Bridge To Cognitive DiversityLEGOLAND Florida will be the first theme park resort destination to beco ...
