Commentary
Time To Ditch The Chatbots?
- by Sean Hargrave , Staff Writer, December 17, 2018
It isn't just you and it isn't just me. Nearly half of Brits find chatbots "annoying," and three in four find them impersonal.
Nevertheless, four in five companies are either already using the technology or plan to by 2020, writes this morning.
The main finding of the report by …
Sean Hargrave is MediaPost's London Editor. You can reach him at seanhargrave@btinternet.com.
