Commentary
Bespoke CX: The Main Hurdles To Pursuing An Effective Strategy
- by Ray Schultz , Columnist, April 15, 2021
Email marketing may not be the first problem on marketers’ minds when enhancing their customer experience strategy. But it’s up there, according to Customer Experience Design, a study by Ascend2.
Of the marketers surveyed, 30% say they will focus on improving email in the year ahead. But email ranks behind …
