November 17 - 20, 2024
automotive
Honda, Lexus Lead Customer Satisfaction
- by Tanya Gazdik , August 24, 2021
Honda and Lexus are the top two brands in overall customer satisfaction in the mass-market and luxury segments, respectively.
Satisfaction with the auto industry as a whole was unchanged, with a score of 78 out of 100, according to the American Customer Satisfaction Index Automobile Study 2020-2021.
Honda rose 4% to …
