March 20 - 23, 2024
customer relations
Discover, Avis, Google, Netflix Generate Decades of Loyalty
- by Sarah Mahoney @mahoney_sarah, January 26, 2022
Given how fast brands can soar to billion-dollar valuations or crash within a few news cycles, length of loyalty isn’t a metric that gets much attention.
But Brand Keys, a customer loyalty research company, just introduced its Loyalty Hall of Fame, with a crop of all-stars that have dominated …
