If we're honest, we have all probably wondered whether social media is a case of the Emperor's new clothes. So it's well worth checking out a
speech from
Marketing
Week's Marketing Professor Mark Ritson, applying the most modern data to show that there is life yet in the "dinosaur" media …
Great read. Partly true. I believe social media has an important brand building part to play within the broad sphere of public relations: earned media, own media and customer relations. My experience is that social media often fails when we try to scale earned social media initiatives with paid social media campaigns. Most social media initiatives should not be scaled, most great stories lose authenticity when you start paying for them. I don't think we should not try to use social media to replace online performance based marketing (SEM, display, spam, partnerships etc) and broadcast marketing (TV, radio, outdoor etc). We should focus our efforts within social on what Sean says: "the personal chat with consumers social was sold on".
I agree Carl. But try and track down Prof. Byron Sharp's "How Brands Grow" and you'll see how 'scale' is behind every great brand.
Excellent read...so spot on with the diluted effect of branded "likes"... to the more substantive awareness happening with TV commercials..especially a major live event with marquee brands... and I don't even watch much TV...
So many people with not enough to do.
Yes, but...users share so much information about themselves, their behaviors, and their preferences on social media...the real promise of social is not as a dialog, but a data-driven, micro-segmented ad platform with high impact native ads.