Around the Net
Chat Bot Tech To Answer Customer Queries Over Email
- TechCrunch, Friday, July 15, 2016 7:43 AM
Chat bots have ballooned in popularity in recent months, and now we’re seeing some interesting examples of how that technology is being used to solve other problems. Today, Zendesk is taking the wraps off “Automatic Answers,” a service for businesses to reply to emails from customers without ever having a human employee get involved.
