Shoppers Warm To Augmented Reality But Not Smart Speakers

Shoppers are beginning to decide which digital shopping tools they prefer -- and augmented reality seems to be beating out smart speakers.

While a relatively small number of shoppers have tried augmented or virtual reality for shopping, many are looking forward to giving it a shot in the future, according to a new study.

The study by GfK found that only 5% of shoppers have used augmented or virtual reality, but 25% say they are likely to try it for shopping in the next year -- the highest level of enthusiasm reported in the survey.

Smart speakers did not fare so well.

While 8% of U.S. shoppers have used their device for shopping, 8% said they do not plan to do so again -- the same number that plan to use them again.

Even more active than AR and smart speakers are subscription services, with 14% of shoppers having used services such as Stitch and Fix and 21% say they are likely to within the next year.

Awareness of the technologies is not an issue. The majority (68%) of shoppers are aware of AR and VR for shopping, 79% of subscription services and 74% of shopping via smart speakers.

Smart speakers have plenty of uses, but shopping doesn’t seem to be high on the list.

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