Email Still Top B2B Channel, Study Finds

Email marketing is the tactic most used by B2B brands, according to 2020 B2B Marketing Mix Report, a study by Sagefrog Marketing Group. 

Of the firms surveyed, 84% employ email, a figure consistent with that of 2018. Second on the list, cited by 73%, is social media and social media advertising. Third is blogging and content marketing (63%).

However, email ranks only fourth among the top areas of marketing spend, specified by 27%.

Email falls behind digital marketing (56%), website development (52%), trade shows and events (36%) and is tied with content (27%). 

Meanwhile, 39% say email is a top source of leads, putting it in third place in this area. First is referrals (63%) and second is trade shows and events (36%). 

That is important because leads are the main marketing objectives for 2020. The list includes:

  1. Converting leads to customers 
  2. Increasing sales leads
  3. Increasing brand awareness 
  4. Producing thought leadership
  5. Increasing website traffic 

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However, B2B marketing budgets will remain flat next year, with 56% holding steady and 41% planning an increase.

Among those surveyed, 15% allocate 20% of their total budgets to marketing, 10% spend 19% and 5% spend 25%.

The study also shows that personalization is first among the new marketing and sales strategies for 2020:

  • Personalization — 47%
  • Account based marketing — 42%
  • Video marketing — 41%
  • Inbound marketing — 39%
  • AI and automation — 36%
  • Conversational marketing (chat bots) — 33% 
  • Influencer marketing — 27%
  • Podcast and livestreaming — 22%
  • Programmatic advertising — 19%
  • Mobile-first strategy — 17% 
  • Other — 6%

The report displays some consistency with the 2018 edition. It shows that 64% have a marketing plan, and 59% use a combination of outsourced help and in-house resources. Another 41% do everything in-house. 

HubSpot ranks as the most popular automation platform, specified by 41%, according to this study. The others are Pardot by Salesforce (10%), Marketo (7%) and other (20%).

Sagefrog surveyed B2B professionals in multiple industries. 

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