Commentary

Facebook's Anger Content May Have Value For TV

Define prime-time TV "anger" around TV or other media content. But also consider words like truth, entertainment, engagement, motivation, public trust and community service.

The issue came out in a recent report on Facebook. It is alleged the social-media’s algorithm gave five times more weightto people who responded to a post angrily — including those using an ‘angry’ emoji icon.

And you can guess why. People can be most engaged and focused by this -- which can yield higher numbers on the site, and thus draw more advertising.

One might believe Facebook’s initial intent was to only seek media content about people sharing family news -- nice vacation pictures or growing grandchildren -- and casual, entertaining posts. Guessing all the above is a more realistic picture of Facebook.

Tell me TV networks wouldn’t like to get even a slice of that kind of advertising response -- beyond their usual prestige, big brand-awareness efforts offered to major national marketers.

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Facebook pulls in roughly $100 billion in annual advertising revenue. Do I have your attention now? The entire TV advertising marketplace is only $65 billion to $70 billion.

To be sure, there is also anger-related content on TV networks -- especially on news channels, because it drives up a different set of metrics -- viewership. (At the same time, some angry-related, non-factual opinionated screed on a news channel can cause marketers to make a dash for the door.)

Scripted entertainment? There can be anger there as well -- at least from onscreen performances. Guessing the “cool” medium of TV for viewers results in somewhat “cooler” heads from this content.

Marc Benioff, CEO of Salesforce, recently suggested that Mark Zuckerberg, CEO of Facebook, “address their core values.” That might seem like an open-ended answer. Value to shareholders, customers, or advertising clients, or overall for Facebook?

Facebook always believes it has been an agnostic player -- what is called a “platform” -- according to U.S. law. That means it is essentially not liable for content posted by others -- in other words, not a “publisher.” So should it have no view on anger-related content or happy-face posts?

TV networks can run not only angry-themed content, but angry-themed commercials as well -- such as political ads. At the same time, TV can take social-media content and put it on the TV screen as part of a live or other broadcast.

But that decision comes down to much more editing -- looking at the bigger picture. What other media companies need to do that now?

2 comments about "Facebook's Anger Content May Have Value For TV".
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  1. Dan Ciccone from STACKED Entertainment, November 2, 2021 at 11:29 a.m.

    "To be sure, there is also anger-related content on TV networks -- especially on news channels, because it drives up a different set of metrics."


    Correct, it drives ratings down.  The cable news networks continue to see massive declines in ratings - the difference between TV and FB is that it's easier to tune out of anger on TV vs. Facebook's secret algorithms that force you to see it.  Also keep in mind the average age of a FB user is in their 40s - and they're the ones who are starting to decrease the amount of time they spend on the platform.


    Selling anger isn't good for anyone. It's a lazy approach to content and considering how many brands have pulled away from angry news TV, it's not a good solution.


     

  2. Brad Bullock from Effectv, November 2, 2021 at 2:25 p.m.

    This issue is steering. It's illegal in real estate and many other lines of business. Not finding but directing and promoting negative news. Who wants that for their brand? The other is 40% plus of social media are fake/bots. So, are advertisers losing over $40 billion annually? I suspect the ROI is low compared to TV.

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