To help brands deal with social-media influencers who risk damaging companies paying millions for their endorsement, Ogilvy has launched Influence Shield.
The Financial Times first reported the news.
The WPP-owned ad agency's new service says influencers are key marketing tools. Paid celebrities and sports stars, often known as micro-influencers, can quickly appeal to targeted groups.
While such influencers can be highly effective, they can also cause harm to a brand, resulting in a political or cultural backlash impacting reputations and bottom lines. For instance, Adidas dropped Kanye West's Yeezy brand after appearing with White Lives Matter apparel and making antisemitic statements.
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“Influencer marketing has become such a dominant force it represents the new frontier for brand reputation,” Toby Conlon, global head of crisis and risk at Ogilvy PR, told the Financial Times. “Many businesses are finding out the hard way.”