Commentary

Holiday Cheer Or Holiday Fear: Shoppers Are In a Cautious Mood

Wunderkind has released another of its monthly updates, taking the pulse of consumers.  

There is a pulse, but not necessarily a strong one. 

Overall, 58% of consumers say they feel either “cautious, pessimistic or panicked about the economy,” the study states. Specifically, they are worried about tariff-driven price increases. 

And this is having an impact on sales. Of consumers polled, 385 are buying fewer non-essential items, while another 37% are seeking deals more often and 36% are shopping less overall. 

But demographic patterns play a key role here. Women are  first in non-essential cutbacks—45% vs. 32% for men. Gen Z and Millennials (21% apiece) are more likely to switch brands. At 10%, Boomers are least likely to change retailers. And 26% say their purchasing behavior is unaffected. 

advertisement

advertisement

And there is more reason for concern -- shoppers are showing heightened caution as they approach Black Friday and Cyber Monday.

Of those polled, 32% expect to spend less than they have in the past, and 29% plan to focus on discounts. 

Among car shoppers, 18%) have delayed purchases or trade-ins due to tariff-driven price increases. And11% are turning to used cars to avoid markups on new vehicles.

Email remains the first among channels — it is preferred by 48% of consumers for brand communications. Again, demographics is key — with 65% of Gen X and 50% of Boomers saying they prefer email, versus 48% of Millennials.  

Meanwhile, text/SMS is second, cited by 23%. Gen X leads at 33%.   

In addition, 19% prefer in-app push notifications, while website pop-ups or banners resonate most with digital-native Millennials and Gen Z. Physical direct mail is chosen by 18%, including 25% of Boomers, while 16% of consumers say they don’t want any marketers at all.  

Wunderkind surveyed 346 consumers on September 4-5, 2025.

 

 

Next story loading loading..