- Google Brain Develops Conversational Chatbot Meena
Performance Marketing Insider, Laurie Sullivan - Wednesday, January 29, 2020
The chatbot is trained on data mined and filtered from public doma ...
- Google Patent Describes How Virtual Assistants Show Empathy
Search & Performance Marketing Daily, Laurie Sullivan - Friday, December 27, 2019
The patent developers believe that the more human a chatbot seems, t ...
- Wix Stats Provide A Glimpse Into 2020 Customer Website Services
Performance Marketing Insider, Laurie Sullivan - Thursday, December 12, 2019
Wix, which provides the building blocks to create websites, has released ...
- Sigstr And Drift Integrate To Drive Chats Through Email Signature Banners
Email Marketing Daily, Ray Schultz - Thursday, November 7, 2019
The combined service will provide Outlook support and allow users to r ...
- Brinks Taps Apple iOS Chat Feature On Google Search
Search & Performance Marketing Daily, Laurie Sullivan - Friday, October 4, 2019
The feature, made possible by an update in Apple's iOS 13, allo ...
- ManyChat Combines Chat With Email And SMS
Email Marketing Daily, Ray Schultz - Tuesday, September 17, 2019
The added channels will work without the user having to leave t ...
- Three Ways To Think About Conversational Artificial Intelligence
Search & Performance Marketing Daily, Marc Ferrentino - Monday, April 1, 2019
If you're running a business in 2019, you know consumers use ...
- Concert 8 Solutions, Live Chat Provider, Partners With Benchmark Email
Email Marketing Daily, Ray Schultz - Wednesday, February 20, 2019
The companies will conduct co-marketing promotions, beginning in the Philippines in Ma ...
- Reddit Raises $300 Million In New Funding Round Led By Tencent
Publishers Daily, Sara Guaglione - Tuesday, February 12, 2019
The social discussion platform and news aggregation site Reddit has raised $3 ...
- Wix Gives Small Businesses 20 Marketing Options
Performance Marketing Insider, Laurie Sullivan - Tuesday, December 18, 2018
Wix's Ascend aims to give the little guy the same capabilities ...
- Chatbots Projected To Save Businesses $11 Billion; Retail Leads
Connected Thinking, Chuck Martin - Wednesday, July 4, 2018
Businesses can expect to save $11 billion by 2023 by using chatbo ...
- Consumers Turn To Chatbots For Online Shopping
AI & IoT Daily, Chuck Martin - Sunday, April 22, 2018
Consumers are warming to chatbots. Nearly a third (29%) of consumer u ...
- Marketers Not Keen On AI-Powered Chatbots
Connected Thinking, Chuck Martin - Monday, March 12, 2018
A quarter of customer service and support operations will include virtual custom ...
- Combining Email And Live Chat
Around the Net in Email, Ray Schultz - Monday, March 5, 2018
Email and live chat work well together in fostering increased conversions a ...
- Businesses Moving To Chatbots, AI; Away From Mobile Apps
AI & IoT Daily, Chuck Martin - Monday, February 26, 2018
A quarter of customer service and support operations will include virtual custom ...
- Chatbots Enter The Coupon Market
Connected Thinking, Chuck Martin - Tuesday, November 21, 2017
The old coupon is getting a new technology. Enter the coupon chatbo ...
- The Bumpy Road Ahead For AI In Sales, Customer Service
Connected Thinking, Chuck Martin - Thursday, November 9, 2017
More companies are expected to deploy various forms of artificial intelligence ne ...
- NexLP Raises $3 Million In New Funding
Around the Net in Email, Ray Schultz - Tuesday, October 24, 2017
NexLP, a firm that helps clients gain insights from emails, chat lo ...
- WeChat: Let's Talk
Digital News Daily, Laurie Sullivan - Thursday, September 21, 2017
With 963 million monthly active users on the mobile WeChat app, Tence ...
- Chatbots: A Big Help For Small Businesses
Search & Performance Marketing Daily, John Cosley - Friday, July 28, 2017
Consumers searching for answers that may be posted on sources not availab ...
- Chatbot Cost Savings Projected To $8 Billion A Year
Connected Thinking, Chuck Martin - Tuesday, July 25, 2017
Thanks to artificial intelligence, chatbots have the potential to one day repla ...
- Microsoft Forms AI Research Group
Search & Performance Marketing Daily, Laurie Sullivan - Thursday, July 13, 2017
Microsoft Research AI will include a team of more than 100 scientis ...
- Baidu Buys Kitt.ai For Natural Language Expertise
Around the Net In Digital, Gavin O'Malley - Wednesday, July 5, 2017
Baidu has acquired the natural language and chatbot specialists at Kitt.ai. ...
- Audience Is King And Other Musings From Sorrell-Howard-Kraft Cannes Talk
MediaPost Live, Larissa Faw - Friday, June 23, 2017
Director Ron Howard joined NFL Patriots owner Robert Kraft and WPP C ...
- Think The Voice Channel Is Dead? Think Again
Search & Performance Marketing Daily, Amy Livingstone - Wednesday, June 21, 2017
Digital interactions are growing exponentially, but not at the expense of voi ...
- Messenger Chatbot Launched For London Transport Enquiries
Around the Net In MAD London, Sean Hargrave - Wednesday, June 14, 2017
Transport for London has launched a chatbot on Messenger that it clai ...
- Google Hatching Chatbot Analytics Service
Around the Net In Social Media & Marketing, Gavin O'Malley - Wednesday, May 17, 2017
Google is apparently readying a new service to help developers build bett ...
- LiveWorld Paves The Way For Brand, Consumer Connection Through Chatbots
Search & Performance Marketing Daily, Laurie Sullivan - Friday, May 12, 2017
Juniper Research expects chatbots to "redefine" the customer service industry and forecas ...
- Forget Chatbots -- People Want To Talk To People
Around the Net In MAD London, Sean Hargrave - Thursday, May 11, 2017
Chatbots may be fine, but humans actually want to talk to oth ...
- One Year Of Chatbots: What We Learned And What's Next
Marketing Daily, Alex Campbell - Wednesday, May 10, 2017
I believe chatbots will be pervasive for brands in three years. Here ...